Admin Staff

Practice Manager: Amy Connolly

Assistant Practice Manager: Sharon Jackson

Reception Manager: Paula McAleavey

Data Quality & Information Manager: Ryan Jackson

Amy, Sharon, Paula and Ryan manage the running of the practice which includes ordering equipment, employing and paying the staff and much, much more.

Receptionists

We have 15 receptionists employed at Jubilee. Our reception team have training in signposting, meaning they are trained to direct you to the most appropriate clinician or service. They provide an integral link for patients within the practice and are your initial contact point for general enquires. As well booking appointments with our GPs and Nursing team, they perform other vital tasks such as issuing repeat prescription requests and dealing with queries, answering the phone, managing the front desk, registering new patients, organising and distributing the practice post, summarising records for new patients, managing documents and keeping the practice going amongst a range of other duties!

Secretary: Liz Roberts, Samantha McCreadie & Clare Higgins

Liz, Sam & Clare are our practice secretaries, they provide secretarial support to the GPs and other clinicians, primarily liaising with hospitals and clinics about referrals amongst other duties.